Ping Identity: Director, Partner Operations

Ping Identity is seeking a remote Director of Partner Operations to lead the operational engine powering its global partner ecosystem. In this role, you will be responsible for building and optimizing processes, tools, and programs that support all partner types, including resell, referral, delivery, technology, MSP, and cloud marketplaces (e.g., AWS, Azure). You will collaborate closely with Sales Operations, Channel Sales, Alliances, Product, Finance, and Marketing to ensure Ping Identity's partner strategy is supported by scalable infrastructure and clear performance metrics.

Key responsibilities include leading the development and execution of partner operations strategy, aligning with Sales Ops and RevOps to integrate partner data into core systems (Salesforce, PRM, BI tools), supporting the evolution of partner programs, owning and enhancing partner lifecycle tools, and serving as a key operational point of contact for Partner Sales, Alliances, and Executive Leadership.

Note: While this is a remote role, Ping Identity is seeking candidates based in the Pacific or Mountain time zones to support close collaboration with West Coast channel leadership.