Smartsheet: Director, Finance Systems & ERP

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking.

Corporate Systems Engineering builds and operates the software platforms, integrations, and automations that power Smartsheet’s core business functions across Finance, Sales/GTM, and People & Culture. Our team owns mission-critical systems and workflows that enable how the company hires, sells, bills, pays, reports, and scales. We operate at the intersection of software engineering, enterprise platforms, and business-critical data, treating internal systems with the same rigor, reliability, and product mindset as customer-facing software.

Financial Systems Engineering owns and evolves the technology ecosystem that powers Smartsheet’s financial operations and monetization capabilities. The team is responsible for platforms including NetSuite, Coupa, Planful, Stripe, ZoneBilling, Metronome, and supporting technologies such as Avalara, along with the integrations, data, automation, and engineering capabilities that connect these platforms across the enterprise.

As Director, Finance Systems & ERP, you will lead the engineering organization responsible for Smartsheet’s financial technology ecosystem and define the long-term technical strategy for how these platforms evolve. You will own the architecture, engineering maturity, technical health, and delivery of systems supporting core financial operations, procurement, planning, payments, billing, revenue processes, and emerging monetization models. This is a strategic and highly visible technology leadership role. You will lead major transformation initiatives including ERP modernization, billing transformation, and the evolution toward usage-based and consumption-based monetization.

Key Responsibilities:

- Own the technical strategy and long-term architecture for Smartsheet’s financial systems ecosystem across ERP, procurement, financial planning, payments, billing, tax, revenue processes, integrations, data, automation, and AI.

- Lead, coach, and develop the Financial Systems Engineering organization responsible for platforms including NetSuite, Coupa, Planful, Stripe, ZoneBilling, Metronome, Avalara, and associated technologies.

- Serve as the senior technology leader for NetSuite and ERP, ensuring the platform and surrounding architecture remain scalable, maintainable, secure, auditable, and aligned with long-term SaaS business needs.

- Provide technology leadership for major Finance transformation programs, including ERP reimplementation and modernization, establishing architecture, engineering standards, technical governance, delivery practices, and platform direction.

- Partner with Product Managers for Financial Systems and Billing & Monetization to translate product strategy and business priorities into technical roadmaps, architecture, investment decisions, and executable engineering plans.

- Establish clear architectural boundaries and systems of record across CRM, product, billing, ERP, payments, tax, planning, and downstream data platforms.

- Define the strategy for Finance systems data, including authoritative sources, data models, data contracts, quality, lineage, reconciliation, historical integrity, and enterprise data platform consumption.

- Establish an AI strategy for Financial Systems Engineering, identifying practical opportunities to improve engineering productivity, financial operations, controls, testing, support, and reconciliation.

- Establish modern engineering practices across enterprise platforms (source control, peer review, CI/CD, automated testing, observability, documentation, release engineering).